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Health Alliance Connect

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If you can’t find what you’re looking for, we’re happy to help—call us at 1-877-933-8481.

Access Your Account

Providers, Log In to for access to claims, authorizations and more.

Log In

Provider Directory and HCBS Resources

Provider Search

Search for a provider in the Health Alliance Connect Medicaid Network

Provider Manual

Download a complete provider directory

Resource List Coming Soon

View the Resources list for access to Home and Community Based Services resources

Additional Resources


Send Medicaid prescriptions for eyeglasses directly to JAK Lab or Dixon Lab. JAK Lab is able to produce the eyeglasses within 30 days. You do not need to go through Health Alliance Connect for approval before sending to either of these optical labs.

Preauthorization Requirements

Preauthorization List

View the preauthorization requirements for a complete listing of procedures and equipment that require preauthorization

Preferred Medications


Medicaid Formulary

View the Medicaid Formulary to find Preferred Medications.

Specialty Drug List
Mail-order Medications
Over-the-counter Medications


Medicare-Medicaid Formulary

View the Medicaid Formulary to find Preferred Medications.

Over-the-counter Medications

Cultural Competency Training

Cultural Competency Training Coming Soon

View the Cultural Competency Training Manual and equip yourself with the tools needed to be effective with a diverse patient community.

Contact Us

Contact Health Alliance Connect Client Services at 1-877-933-8480 with any questions about claims, appeals, contracts and more. More ways to contact us...

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